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Tower of Marv Cancelled

PostPosted: Fri Nov 04, 2016 9:02 pm
by Sargonnax
I was part of a group to play the D&D Tower of Marv event with a special guest DM. We sat around the table for a while waiting for the DM to show up. When he never did someone went to find a person from the convention who informed him that the event was cancelled. I'm not particularly thrilled that I picked up my tickets today for an event that was not happening and nobody could be bothered to tell anyone registered for the event that it wasn't happening. I would have found something else to do if I knew this. I just wanted to warn anyone else that might be signed up for the event. Get yourself a refund and find something else to do.

Re: Tower of Marv Cancelled

PostPosted: Sun Nov 06, 2016 7:29 pm
by stahlnee
Thank you for posting. I had a ticket for the Saturday 2pm game. No idea it was cancelled. No communications from GHC about it being cancelled.

Re: Tower of Marv Cancelled

PostPosted: Sun Nov 06, 2016 8:52 pm
by mordrin
Too late to help for this year, but for future reference -

They had a whiteboard with cancellations right where you go into the main 1st floor interior (the open area with the concessions, washrooms, Dealer Hall, etc around).

Re: Tower of Marv Cancelled

PostPosted: Mon Nov 07, 2016 8:30 pm
by stahlnee
For one cancelled event GHC emailed the individuals to notify them. Unfortunately it was not the David Ewalt event.

I don't recall seeing a board listing cancellations. I will keep an eye out for one in the future.

I did hear about several cancelled events by word of mouth though.

Third year in a row the ecommerce system overcharged me and ended up with vouchers that were worthless. Good event sign up but the ecommerce is out of sync.

Re: Tower of Marv Cancelled

PostPosted: Sat Nov 12, 2016 9:07 am
by akammer
We are working on both of those problems. The challenge for us is 11th hour cancellations. For next year, we are going to add a feature that pushes notifications to those affected by late cancellations.

On the e-commerce front, the challenge there is that we are struggling with finding a way to deal with credit. Carrying it over is very challenging from an accounting standpoint. Anyway, we are working on it.